Office Policies


Appointments are scheduled according to each patients needs. Most patients in braces are seen every 4-6 weeks for regular adjustment appointments. These adjustment appointments are generally 15 minutes in length, therefore can be scheduled early morning or late afternoon to help accommodate school/work commitments. It will be necessary at times, to see active patients during school/work hours. This is especially the case for longer appointments such as placing or removing braces. Every effort will be made to co-ordinate appointments to everyone’s satisfaction.

Dr.Grewal and staff pride themselves on staying on time! We respect the fact that your time is just as valuable as ours. We ask that our patients arrive on time as your appointment is reserved specifically for you. If a cancellation is necessary, please notify our office as soon as possible.

Financial Information

The cost of your orthodontic treatment will be based on your individual needs and treatment plan Our staff will work with you to set up a flexible payment arrangement that can extend over your treatment time. Please feel free to talk to us about how we can set up a manageable payment plan to suit your needs. If you have dental insurance that includes orthodontics, we are happy to explain the process of filling out the necessary dental insurance forms.

As insurance companies reimburse patients directly, we do require patients make payments directly to our office. For your convenience, payments may be made with post-dated cheques, cash, debit, Visa or MasterCard. Although insurance companies have orthodontic benefits, they usually do not cover the entire cost of orthodontic treatment. We are happy to provide income tax receipts at any time.

95 Bayly St. West, Suite 302, Ajax, ON Canada L1S 7K8 • phone (905) 427-7310 • phone (905) 427-4768
54 King St. E., Bowmanville, ON Canada L1C 1N3 • phone (905) 623-2283 •