Emergency Info


What to Do in Case of Emergency

Call our office as soon as possible if you break or loosen any of your appliances. Please do not come directly to the office - by calling us, you will allow us to create a time to see you. Even if you have a regular appointment scheduled, call us immediately to notify us if you need an appliance repaired.

Loose Brackets or Bands

If a bracket (brace) is loose and still attached to the wire you can place a small piece of wax on the loose bracket to help keep it in place. We will place a new bracket at the net appointment. Please call our office to notify us.

In the event a band ("ring" around back molar) comes loose, place a small piece of wax over the band. If the band comes off the molar completely, wrap the band in tissue so we may reattach at the next available appointment. If you need to cut the wire, use fingernail clippers that have been washed and wiped with rubbing alcohol. Cut the wire close to the tooth directly in front of the molar. Call our office right away to schedule an emergency appointment.

Wire Irritations

Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

Lost Separators

Most patients lose a separator during their treatment. Do not worry about losing a separator, but call our office to see if it needs to be replaced.

Discomfort with Orthodontic Treatment

During the first week after your braces are in place and routine adjustments are complete, you will likely feel some soreness or discomfort. You may take acetaminophen or other non-aspirin pain relievers while you adjust to your new braces. A warm wash cloth or heating pad may reduce the soreness in your jaws.

*After Hour Emergencies*

In case of a true emergency such as an injury; which occurs after hours - evening, weekends or holidays - please contact your general dentist for advise.  Alternatively you may call the emergency dental clinics for assistance:

Oshawa: 905-579-5464

Toronto: 416-485-7121

95 Bayly St. West, Suite 302, Ajax, ON Canada L1S 7K8 • phone (905) 427-7310 • phone (905) 427-4768
54 King St. E., Bowmanville, ON Canada L1C 1N3 • phone (905) 623-2283 • info@grewalorthodontics.com